“In business for yourself, not by yourself.” This is an old maxim, ascribed to William James and touted by franchising organizations and business pundits everywhere. While it sounds great, and definitely sums up one of the core benefits of franchising, not all franchisors exemplify this ideal when it comes down to actual support of their franchisees. When searching out the ideal franchising partnership, it is vital to evaluate this aspect of the franchising arrangement. Having a sufficient level of support to meet your needs as a business owner can make or break your fledgling business. The Filta Group prides itself in its commitment to standing behind its franchisees by providing the resources and support necessary to give their franchisees an edge in today’s marketplace.
Filta Training
Filta understands that in order for a franchise to be a success, it has to start out on strong footing. To ensure that franchisees are equipped from the onset to make the most out of their franchises, Filta offers an unparalleled training program for new franchise owners. This intensive initial training is multi-faceted and provides Filta franchisees with not only classroom education, but also with hands on real-world experience.
Filta franchisees start their education in multi-faceted courses conducted by Filta headquarters in Orlando, FL. These comprehensive courses cover all aspects of Filta franchise operation and administration. Everything from the technical aspects of operating Filta equipment to practical knowledge about business administration is covered. After the period of instruction, Filta franchisees continue their education by going on the job with experienced and successful Filta owners. These mentors provide practical in-field experience on the realities of franchise ownership and operation. Finally, new franchisees work along a Business Development Manager within their own territories, learning the tools necessary to promote and market their new business. These BDMs ensure that new franchisees have a solid base of regular customers before the franchisee ever embark on their own
Continuing Support
The Filta Group doesn’t draw the line at initial training. Filta continues to stand behind its franchisees throughout the life of the business. Anytime an issue arises within a franchise, Filta stands ready to help see the franchisee through to the best of its ability. If there is a solution to a franchisee’s problem, Filta will work to help find it. Filta is available anytime via phone, or online through the FiltaNet.
The FiltaNet also offers another unique support resource to Filta franchisees. This valuable internet tool puts franchisees in instant contact with a strong network of experienced peer owners. There is also vast online library of literature pertaining to all aspects of Filta ownership. If a new franchisee encounters a problem, then it is likely that others have had the same issue arise in the past and have worked out a practical solution.
Marketing Support
Filta also works to assist their franchisees in handling new customer inquiries. The toll-free number printed on the side of all Filta vans and on all printed marketing material directs calls to the headquarters in Orlando. There knowledgable professionals can answer questions and provide information to potential new customers before passing them along to the appropriate franchisee. This service allows franchisees to focus on running their business, instead of worrying about juggling phone calls.